Shipping and Delivery Policy

Last updated: [DATE]

Hindi Converter is a software licence delivered online, paid for in advance for a fixed period. No physical goods are shipped and there are no shipping charges.

How it is delivered

• The add-in is installed from Microsoft Marketplace, from inside Excel, Word or PowerPoint, or by your organisation’s IT admin. It is available as soon as it is installed.
• The free trial (7 days or 10 large conversions, whichever comes first) starts the first time you open the add-in on a computer connected to the internet. No sign-in is needed.
• Paid access is activated on the Google or Microsoft account you signed in with on our account page, as soon as Cashfree Payments confirms the payment, normally within a minute. The pane unlocks by itself, or when you click I’ve paid — refresh. Access runs from the time of payment for the plan length; if you buy again before it ends, the new time is added on top of what is left.
• The GST invoice is emailed to the address on your account, normally within a few minutes of payment.

If it has not activated

If you paid but the add-in still shows the trial-ended screen after 15 minutes, close and reopen the pane, then click I’ve paid — refresh. If that does not work, email [SUPPORT EMAIL] with your Cashfree order ID. We will activate it or refund you, as described in our Refund Policy.

Delivery is to users anywhere, but the service is priced and invoiced in Indian rupees.